Nokia India — Nokia model 108

Address:

Hardoi, Uttar Pradesh

Dear Sir/Madam,

We purchase nokia 108 on 01/11/2013 from dist-Hardoi(U.P).
now the cell phone not working, we visit from hardoi to lucknow (u.p) nokia care she / he says that you have pay charge 640/-but as per company records our phone is on guaranty period why we pay 640/- .

We asked to concern person why we pay charge 640/-.She / he replayed and use some technical words like your cell phone is internal faults so that our nokia care charged the amount.

So my concern is that what is the meaning of product guaranty?

Plese help us.


Regards

Virendra Kumar

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