[Resolved]  Nokia India — Nokia xl phone power key is not working

Address:

New Delhi, Delhi

Sir I m purchased nokia xl june-14, my phone is under warranty, there was some problem I.e. the power button is not working, I take it my phone to nokia care gurgaon. Sheetla wll opp plaza solitaire, they told me that your power button was damaged inside and this is not covered with warranty you have to pay 870 rs for that, I m told that this is not damaged, if we push power button many times may be power button clip was break... you may b cover it warranty, but they clearly denied and told me to pay the amount other wise you may go... I am such surprised is it the service of nokia I am such a disappointed nokia (microsoft) and realized that my fault that I m purchased nokia such a same for nokia care & Microsoft how they stable in market in this type of ridicules services...

My Service Request No. is 1-[protected], after i got the call from nokia, they also deny & told me this is company policy, the part will be not covered in warranty, how cheap policy of nokia...