Nokia India — Not getting my phone back from service center

Address:

Karnal, Haryana, 132001

I was using Nokia Lumia 1320 but within warranty period of one year it was giving problem in charging. I visited to Karnal Nokia Care but they told me that I have to visit Panipat Nokia Care as Karnal Nokia Care have no facility to repair the mobile. I was little shocked to hear this but then I visited Panipat Nokia Care on dated 28.09.2015 and given my phone there and got Service Job Sheet bearing number[protected]. Panipat Nokia Care told me that they will send my phone to company for repair and it will take 18-20 days and after lapsing of 25 days I again visited Panipat Nokia Care (I Live in Karnal) and shocked to hear there that Panipat Nokia Care close down because of some contract issue with Nokia Company. Then i filed a complaint to Nokia Company website and they given me one reference number i.e. [protected] on dated 20/10/2015 and then they called me after 1 day and given one address of Panipat and told me to go there and search for my phone with IMEI NUMBER, then again i visited to Panipat address but surprisingly i didn't get my phone there also. Then again i called to Nokia Company Customer Care Number and then they told me that previous reference number is closed and they again given me one another reference number but after that I have not received any call from company. Then again after lapsing of few days i filed a comlaint on Company website and received email on dated 03/11/2015 wherein another reference number was written i.e. [protected] but not received any response/call from company till date. Now I am not getting my phone after lapsing of almost two months and three complaints. Hope someone will help me over here. IMEI NUMBER: [protected] MODEL: LUMIA 1320 Thnx Ajay Bhatia [protected] bhatia.[protected]@live.in