Nokia India — Replacement - Nokia BH-111

Address:

Ahmedabad, Gujarat

My Bluetooth headset BH-111 Black, was received damaged while purchased online. I submitted it at Nokia Care, Shop No.1, First Floor, Shivalik, Opposite Bank Of Baroda, Panchavati, Panchavati Rd, Ambavadi, Panchavati Society, Gulbai Tekra, Ahmedabad, Gujarat 380006. I had specifically asked for the black bluetooth piece as the complete set is in black. I received the replaced headset after 15 days and got it in blue. And when I asked for the reason why I am not provided with the black piece which I had demanded, they replied, "yeh hi milega, chahiye tho lo" Now, I am forced to use this blue bluetooth device with the rest black set. I hereby, request Nokia to take this issue seriously. Every person has got a choice with their colors and if I have paid for a black color headset, I should be provided with the same.