Nokia India — Worst service, very much disappointed...battery problem in Lumia 820 since more than a year | |||
I am very much disapointed with my Nokia lumia 820 phone as well as Nokia service station. After purchase of Lumia 820 in May 2013, from starting i am facing battery issues. I registered the complaints more than 6 times at nokia care (F1, Vasudev chamber, Nr. Hotel Rajdhani, Dandia bazar, vadodara-390001, Gujarat) for the battery issue, fortunately i got replacement of device 2 times but they gave me new device with same problems. But it is very shocking that problem remains same after getting new device. i really don't understand that what kind of replacement they are giving either fake or real?...I doubt. All the time i have to go again and again for same issue but not getting proper responses from service center manager (Mr. Kaushal, contact no. +91-[protected]) also. they always take 45-50 days to return same problematic device. i have to follow up by calls & visit to nokia care every time. This is worst service from your side, now I have to go Consumer court for complaint as no other choice you people left for me. Before that I just would like to inform higher management of your Nokia care about the topic... ...All the supporting details are given below in additional information block and in attached photos. Was this information helpful? | |||
Nokia India customer support has been notified about the posted complaint. | |||
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