[Resolved]  Nokia Lumia 720 — display glass broken

Address:Hyderabad, Andhra Pradesh

Hi Nokia I have been using Nokia devices from past 8 years. 2 months back I have purchased Nokia lumia 720 from a Nokia priority dealer. Accidentally I have dropped the phone from just 40 cms height, the display glass has broken badly. I went to Nokia care, they are saying that the replacement charge is 7500, which is half of the phone cost. My phone is under warranty. May I know why you are charging this much cost. Even no insurance company is offering accidental insurance. Is there any way for me to get the replacement with less cost? I am starting recommending people not to go for Nokia. You can reach me on [protected] or v.[protected]@ymail.com
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Aug 9, 2021
Complaint marked as Resolved 
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Hi, sorry to hear about your experience. Please write to us on [protected]@nokia.com and provide us with the following details

1. Your Contact Number
2. Location
3. Device IMEI number
4. Link to your complaint
5. Care Centre location

We will have someone from the team connect with you.
Please mention your name on subject

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.


Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

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