Nokia — Lumia 720 screen broken | |||
Hi, This is with regard to service request no. 1-[protected] The Nokia care centre has just replied saying you have to pay the charges!! If a lot of consumers are facing this, we must go the consumer court. Consumers cant be charged so heavily because of fault in Nokias design of having the panel and lcd screen together! Additionally it has fallen from a very short height! You may contact me at gangotri.[protected]@gmail.com Was this information helpful? | |||
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Nokia India customer support has been notified about the posted complaint. | |||
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+91 12 4483 3000
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SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
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Sorry to hear about your experience. Please write to us, along with your name on [protected]@nokia.com and provide us with the following details:
1. Your Contact Number
2. Location
3. Device IMEI number
4. Link to your complaint
5. Job sheet Number
6. Care Centre location
7. Is the device with Nokia Care Centre - Yes/No
We will have someone from the team connect with you.
Please mention your name on subject
Do include the complaint link in order to speed up the process.
We would like to inform you that we are changing out contact email address to [protected]@nokia.com. Would request you to please write to us at [protected]@nokia.com going forward.
Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
Regards
Team Nokia India