[Resolved] Nokia — Refund money for damaged phone | |||
I have purchased nokia lumia 820 in the month of September 2013 and still its under warranty.I had given my phone to an authorised nokia care center for a minor fault which occurred not because of my error.It is been more than 30 days still they are not able to give me back my handset or provide me any details of my phone. I even contacted the nokia customer support but those people are also irresponsible.Eighter i should get my phone back in working condition or they should refund the price of the mobile which i spent for that. Name :Manu Karunakaran Mobile :[protected] Email:[protected]@gmail.com Mobile IMea No:[protected] Place :Bangalore Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Nokia India customer support has been notified about the posted complaint. | |||
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Sorry to hear about your experience. Please write to us on [protected]@nokia.com and provide us with the following details:
1. Your Contact Number
2. Location
3. Device IMEI number
4. Link to your complaint
5. Job sheet Number
6. Care Centre location
7. Is the device with Nokia Care Centre - Yes/No
We will have someone from the team connect with you.
Please mention your name on subject
Do include the complaint link in order to speed up the process.
Regards,
Nokia India Team
We would like to inform you that we are changing out contact email address to [protected]@nokia.com. Would request you to please write to us at [protected]@nokia.com going forward.
Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.