Npci — small problem, that can't be resolved

I reside in Goa. I am hoping that you will assist me in solving a small problem.

My aadhaar card number[protected] is not being updated to the NPCI mapper .

My aadhaar card has been linked and updated to my bank account in May 2013. This is confirmed by my bank.
My aadhaar has been updated in the HPCL website and linked to my consumer number 606094 on 11th July, 2013.

But still on the HPCL website the message says "Aadhaar Status in Bank (As per NPCI) - NOT SUBMITTED"

I do not know who to contact as the bank says they have done the needful, the HP gas guy says that I must contact the bank. It is merry go round that never stops.


Please rectify this error for me.

Thanking you,

Don Pereira