NSDL e-Governance Infrastructure Complaints & Reviews

I use NSDL website to create a new pan card of my sister. Temporary Token is [protected]. I use e-kyc option for her Aadhar verification. I have paid an amount of Rs.106.90 using net banking. MY balance was deducted from the bank on 06/09/2021 but Aadhar verification was not completed due to not receiving any OTP on their registered Aadhar card mobile no. Now it shows me a message when i am checking the status "Your e-KYC based request has...

GRANT OF FAMILY PENSION
Respected sir/madam
I lost my husband in the month of March 2017, he died without nominating our name and Its been more than 5 years. I am hopeless and I have two childrens and they can't study futher more due to financial downward.
Thereupon Sir, as per direction of your
Headquarter the needed documents are forwarded...

GRANT OF FAMILY PENSION
Respected sir,
I lost my husband in the month of March 2017 PPO no[protected], he died without nominating our name and Its been complete 5 years. I am hopeless and I have two childrens and they can't study futher more due to financial downward.
Thereupon Sir, as per direction of your
Headquarter the needed documents are forwarded earlier and they were delivered on 15th of September...

Dear sir,

This is to bring to your kind notice that I opened Atal pension yojana in 2015 and have been contributing regularly to the account. While trying to login using my account details, the system shows an error message of 'PRAN not found in database'. I am trying to login to my account for updating my mobile number online. You are requested to kindly look into the matter and resolve the issue as early as possible. Kindly...

I have used NSDL website to update pan card for my sister. Temporary Token is [protected]. I have paid an amount of Rs.106.90 using my Phone pe. My balance was deducted from the bank on 04/09/2021 but updation was not completed as it shows me a message "Your request has failed . Kindly note that you will get refund of the PAN application in next seven working days." . It is 19/09/2021 and still haven't received any refund.I need all my money...

Sir, iam Ankit iam apply online for the pan card in last week. But ekyc failed and form is not continue and amount is deducted from account. still I didn't refund my money.
PAN Application -
token. No. [protected]
dated :[protected]
Time:- 20:48:22.680...

Hi,
I make NPS account at NSDL, also e PRAN card received but while login error is coming as PRAN no not found in database.

Kindly resolve

Regards,
Sachin Kumar

[protected]...

हाय सर मेरा नाम बलराम कटारिया है 8/9/2021 को मेरे अकाउंट से पैसे कट गए और एनएसडीएल पोर्टल पर ट्रांजैक्शन फेल हो गई और बोला कि रिफंड आ जाएगा लेकिन नहीं आया अभी तक कृपा करके पैसे वापसी...

Have created the nps account And pran is also generated. But while login, i am getting error as pran not found in database.

Could you please help me with this. As i'm not able to access, or even check the contribution made for PRAN[protected]...

Respected Sir/Madam,

My name is Srikanth. I recently shifted my residence from Tamilnadu to Kerala.
PAN Application - token. No. [protected]
DOB - 19/03/1990
Mail Address - [protected]@gmail.com

I received a new Aadhar with the current address (Kerala). So using this, I tried to update my PAN card address through the NSDL website.

At the First time the application e-validation...

I have entered the details and all the asking information correctly. But don't know why it has failed.
I have made the payment onetime for the token number -
1)[protected]
please make my refund for token number and tell me what should my next step....

I was trying to register for PRAN but during the transaction, the process got stuck. Now while trying to log in for completion of the process the following error appears and am unable to log in.

"The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of the payment process for registration in NPS #"

Acknowledgement ID...

I have applied for a new PAN Card and i have not received my PAN yet. But in "https://tin.tin.nsdl.com/tan2/servlet/PanStatusTrack" portal it is showing PAN card as delivered. "Your PAN card has been delivered on 05-Sep-2021 by VELEX LOGISTICS PVT LTD courier vide airway bill no. [protected], at the address for communication* indicated by you in the application."
When i checked track your order in VELEX Logistics it is showing delivered...

I applied for the corrected pan card and paid the fees through my credit card but the e-kyc failed due to which it displayed the following message :

You cannot proceed with KYC request. Kindly generate new Token and proceed with physical

Please refund my money. Details are given below:
TOKEN NO. [[protected]]
DOB: 20/04/1995
NAME ANUSHUA DAS
E MAIL: [protected]@gmail.com...

I filled pan update application. Whenever I made payment, it got debited but shows error: "Your Previous payment request has been cancelled.Your Money will be refunded back. Kindly make another fresh payment"
Application Token No.: [protected]

Could you please check and refund my amount at earliest....

Acknowledgment number [protected]
refund of fees
mo no [protected]...

Hi Team,

For my relative, I have filled PAN Application Form through online and did payment 4 times for token numbers [protected], [protected] & [protected] but every time I got a message like Payment got failed and transaction timedout.

For 4 times, my money got debited from my account. Could you please check and refund my amount at earliest.

Date:[protected]...

Tried making payment for online PAN application but it was failed 3 time. Amount deducted and not refunded at all...

Hi,

My name is Ashish Kumar Singh, and I have been issued a PAN Card ( EAMPS4175L )
Also the same PAN card number is issued to another person name Ashish Singh located someplace in Dhanbad.
So it has started creating issues in my EPF, ITR filings, CIBIL reports, Mutual Funds KYC etc.
Could you please investigate this matter and let me know in case you need more information?

Br,
Ashish...

I received a sms through my mobile -[protected] on date:04.09.2021, nsdl team replied "Your PAN card has been dispatched on by Trackon Couriers Pvt. Ltd courier vide airway bill no.[protected], at the address for communication*indicated by you in the application.

The PAN card will be delivered in due time. As per the status shown in the site .

when i checked shipment status AWB Number[protected] on website:br...