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NSDL e-Governance Infrastructure Complaints & Reviews

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Last updated Apr 24, 2024
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NSDL e-Governance Infrastructure reviews & complaints page 9

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T
Thirupathi Ponchetti
Feb 16, 2023
Feb 21, 2023
This thread was updated on Feb 21, 2023
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PRAN(900000019339) number allotted but I am getting no pran number found in database

The Permanent Retirement Account Number (PRAN) allotted but i am getting no pran number found in database cant login

Acknowledgment Number[protected]...
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D
Deepak Chauhan0099
Feb 16, 2023
Feb 16, 2023
This thread was updated on Feb 16, 2023
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Generate otp

My OTP din't generate...
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T
T C Kotteeswaran
Feb 15, 2023
Feb 17, 2023
This thread was updated on Feb 17, 2023
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PRAN number alloted but I am getting no pran number found in database

The Permanent Retirement Account Number (PRAN) allotted but i am getting no pran number found in database cant login

Acknowledgment Number 11545015

contact : [protected]...
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F
Furquan_Ghori
from Bhilai, Chhattisgarh
Feb 15, 2023
Feb 17, 2023
This thread was updated on Feb 17, 2023
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My saved registration form is not available to edit for completing registration

I filled up my registration form and saved online at every step right from my personal details and uploading all my document proofs. And I have been assigned an Acknowledgement number through email as 11383774.

There were a few things that need to be filled up. So I tried to get into my saved registration form using "Complete Pending Registration" tab on the https://enps.nsdl.com/ using my Acknowledgement number,...
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N
nikhil padase
Feb 14, 2023
Feb 16, 2023
This thread was updated on Feb 16, 2023
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Regarding unable to register in nps

Address:mumbai
Website:enps.nsdl.com/eNPS/OnlineSubscriberRegistration.html

While Registering through NPS payment was declined and when logging in following error occurs
Registration no 11543184
acknowledgement date 14/02/2023
date of birth 01/06/1967

The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS

Kindli guide...
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P
Peter Amal Raj
Feb 14, 2023
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Not receiving OTP in the Email to add Nominee

When I am trying to Add Nominee for My DEMAT account which i am keeping in HDFC Bank, it is taking me to verification for NSDL site. In the NSDL after clicking on the verify the OTP is not getting sent to my Mail Box. Even the Mobile number registered is OLD one and i am not having it now.

Please check and let me know why i am not receiving the OTP.

DP ID : IN301151
Client ID : 25692314...
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D
Dhruvam Suthar
Feb 8, 2023
Feb 10, 2023
This thread was updated on Feb 10, 2023
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Not able to apply for pan card

I applied for my pan card through e sign i completed whole documentation and paid the amount for registration through paytm but at the end it failed
the message on the site was"Your request cannot be processed .Please try after some time using returing user option in Login page"
my token number is [protected]

please solve the problem...
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P
picture patchy
Feb 8, 2023
Feb 10, 2023
This thread was updated on Feb 10, 2023
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ENps prancard ipin and tpin mailer not received

I hav registered for nps account today and i have successfully completed the registaration process. i have received the pran card details. but i didnt yet get the ipin and tpin mailer. when i try to reset ipin on my own using pran number. it says 'unauthorized user'.

ack no: 11531509
ack date 08/02/2023...
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S
Shiva Raj6
Feb 8, 2023
Feb 9, 2023
This thread was updated on Feb 9, 2023
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Amount deducted for PAN without acknowledgement

Hi, I paid 71.90 for PAN card name correction, but haven't received an acknowledgment as proof of success rather amount had deducted from my account. Please find the error screenshot of the NSDL portal and my payment transaction ref ID below

The token Number for this application is [protected].
PayTm Ref ID - 101011523787108022023139591675841999909...
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R
ramasamyt
Feb 7, 2023
Feb 9, 2023
This thread was updated on Feb 9, 2023
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Payment deducted from my account

During pan card name correction process, finally the payment got deducted but "your request cannot be processed please try after sometime using recuring user option in login page,...
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A
ash4wini
from Ahmedabad, Gujarat
Feb 7, 2023
Feb 10, 2023
This thread was updated on Feb 10, 2023
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Pran No. not found in database

Hi.
I have created the nps account of tier - 1 type. And pran is also generated. But while setting ipin or while login, i am getting error as pran not found in database.

Could you please help me with this. As i'm not able to access, or even check the contribution made for this pran.

PRAN :[protected]...
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A
Ankita singh narvaria
from Kanpur, Uttar Pradesh
Feb 6, 2023
Feb 7, 2023
This thread was updated on Feb 7, 2023
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PRAN not found in NPS database after registration

I have registered for NPS and have received my PRAN but i am not able to login on the NPS portal. I am getting the error - PRAN not found in database....
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T
Feb 4, 2023
Feb 7, 2023
This thread was updated on Feb 7, 2023
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NO PRAN FOUND IN Database error PRAN-110137477982

Hi Team,
I have completed my account creation process and received E-PRAN card, but still I'm unable to create login credentials.

Error :no PRAN found in data base....
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S
sonuparmarr
Feb 3, 2023
Feb 6, 2023
This thread was updated on Feb 6, 2023
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Money deducted for pan card and pan card didn't generated

Dear Sir/Madam,

I applied for PAN card on NSDL portal, token number : [protected] and also paid the payment of Rs: 106.90. After the payment is complete, suddenly a window appear like this "Your request cannot be processed. Please try after some time using returing user option in Login page". so I need all the money. I attached my paytm receipt with this...
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M
mithileshtt
Feb 2, 2023
Feb 7, 2023
This thread was updated on Feb 7, 2023
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Payment deducted but showing not received

Website:www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

Today I have done one payment for correction in my friend pan card - AJSPT9974D (Kumar Kant Thakur), payment is deducted from my account and showing successful in my Google pay app but on NSDL website message showing payment not received, I have done this payment via Bharat QR. So I request you please check and help me....
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N
Nishant Kuma
Jan 29, 2023
Jan 31, 2023
This thread was updated on Jan 31, 2023
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PRAN showing invalid everywhere

I have generated a PRAN number . But it is showing invalid everywhere or PRAN not found in database in login....
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R
rohit kumar singh
from Delhi, Delhi
Jan 28, 2023
Jan 31, 2023
This thread was updated on Jan 31, 2023
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Unauthorised user while setting up IPIN for the first login

I have recently signed up for NPS and have been allotted PRAN[protected].
I have done verification and first time contribution as well.

I am unable to login as i don't have a password yet. when i try to reset password using my pran, I'm getting error saying 'Unauthorised user' or 'User not found in database '...
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A
alokkumarsingh001
from Patna, Bihar
Jan 28, 2023
Jan 31, 2023
This thread was updated on Jan 31, 2023
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Failed application Refund Didn't received

Respected,
I have applied for the pan card on 23rd January and the application is failed due to ekyc failed and i got the message that your refund will be credited in 7 working days but still it is not credited in my account and also didn't get any correct response from the customer care of NSDL.

Token No:- [protected]...
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M
Musaddiq_
Jan 26, 2023
Jan 30, 2023
This thread was updated on Jan 30, 2023
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"The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to w

Hi Team,
I'm not able to complete the NPS registration due to following message:-

"The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #"

Acknowledgment no: 11503600
Acknowledge Date: 25/01/2023 (time: 21:41:09)

Request you to please look into...
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A
Jan 23, 2023
Jan 25, 2023
This thread was updated on Jan 25, 2023
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Not able to login for new user

Am not able to login to cra-nsdl.com

Password reset is giving me following error,
"Pending Reset IPin/Re-Issue of IPin request is already present for this USER ID/PRAN"

Please help me to recover my login credentials for cra-nsdl.com
PRAN[protected]...
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