NTL Call Taxi — Charged more amount

Address:Chennai, Tamil Nadu

Hi I booked ntl call taxi on 26/04/2015 night for next day trip upto koyambedu from old perungalathur...the driver came on time ..but the problem is he charged extra money...i received the text message of ntl that you have to pay rs 510 including all charges(5 kms-100 + waiting charges 26 + service tax 24 + distance travelled 25.8 kms -310) so totally we have to pay 510 rs only...but the cab driver started fighting with us and he asked extra 50 rs ...he is telling some damn reasons like gprs is not working...kilometer is showing wrong calculation like that he keeps on arguing...since we are in a rush to catch our bus we paid the amount...but this was really a bad experience with ntl...the driver also consuming some drugs like pan parak...it is so irritating...i think ntl should see all these ...i hope they will see my complaint hope they will take measures for this issue. Cab details BookingID:A[protected] are CabNo:TN11B1726, Driver Mobile:[protected] The message which i received from ntl about fare received after the car left Dear Customer, First 5Km Rs.100, Additional Km 25.8 Rs.310.31, Waiting Charge 13Mts Rs.26, Peak Hour Charge 50, Total Rs.510, ST Rs.24, Pay Rs.510 Please take necessary measures otherwise ntl will be in trouble of loosing their customers...
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NTL Call Taxi customer support has been notified about the posted complaint.
Apr 27, 2015
Updated by arvi123
Also he didnt give any bill for the travel made he is also talking rudely ...we finally decided not to take ntl anymore...VERY BAD CUSTOMER SERVICE TOTALLY A WORST EXPERIENCE
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