NTL Call Taxi — Getting excess money & not returning it

Address:

Chennai, Tamil Nadu

Booked budget cab on 19/1 & at end of the trip, the driver collected like normal charges instead of budget cab charges saying no information from office. I haven't received the message from NTL, when i called them & followed for 20 mts then they told me orally that I paid 85 Rupees extra. I asked them to return the amount & they told they will recharge the amount to one of my prepaid mobile no. but till date I followed many times with NTL & the taxi driver but all in vain. So NTL is cheating in the name of Budget cab. I also spent around minimum 40 rupees by calling them & doing the follow up with them, there is no proper response yet.