[Resolved]  NTL Call Taxi — Very Bad Taxi Service of NTL

Address:Chennai, Tamil Nadu

My Friend Booked the NTL Taxi on 22ndNov'14 at 6.15 from Thoraipkkam to Egmore. We did the booking at around 5.00 PM and our booking ID is "BT[protected]". They have sent the driver details and when we called the driver he said he is in Mambakkam so I can't come and I will contact customer service and make some other arrangements. As he told, he informed the customer service and we again got a confirmation that, you will get the taxi at 6.15 PM for sure. (My friend was in a hurry to catch the train at Egmore). We waited till 6.10 PM and the taxi didn't come so again we called the NTL people and again they have given a assurance that, taxi will come at the right time. Today is 27th Nov'14, still the taxi is not yet come. Then he took an auto and went to the station. ...One of the WORST Taxi Service...
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Aug 14, 2020
Complaint marked as Resolved 
NTL Call Taxi customer support has been notified about the posted complaint.
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