[Resolved]  Nykaa.com — Product didn't deliver to me but status saying its delivered

Address:Pune, Maharashtra

I ordered shampoo from NYKAA and paid money with net banking. I didn't get my product but status is showing that they delivered product which is totally wrong. My order no was #[protected] and delivery courier awb # [protected]. I have cctv footage for my building which proved that there was no delivery for me from NYKAA.

Please help me out ASAP.
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Aug 7, 2021
Complaint marked as Resolved 
Nykaa.com customer support has been notified about the posted complaint.
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Dear Shweta,

It was nice talking to you.

We assure you of a solution at the earliest after investigation with the courier service.

It would be really helpful if you can update Nykaa as well through our support teams (emails, calls and chats) for assistance before others.

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