Ola Cabs / Ani Technologies — Driver-playing with customer

Address:

New Delhi, Delhi, 110092

Yesterday I booked the cap from Ola booking ref CRN[protected] from hotel Leela to Old delhi railway station. When I call driver Ashu Mobile no [protected], he confirmed he is outside Hotel leela and he asking where to go. When I told first come, he refuse to come without knowing details where to go. I told him I want to go Old Delhi railway station. He is saying OK, I am coming. To my surprise he did not come inside 10 Minutes, then again I called, he again confirm he is coming like this he played 3-4 times and then he switch over his phone. Then I called Ola, they are not taking call, standard SNS coming contact driver. it is catch 2 situation neither driver nor Ola taking call. Due to this I miss my train and important meeting, which resulted direct as well as business opportunity loss. All rider have to learn lesson from this so that they cannot miss train, flight and important business opportunity.
CA Sunil Bhansali, [protected]@hotmail.com