Ola Cabs / Ani Technologies — Toll charge incorrectly levied in the bill

Address:122016

CRN[protected] Date: 01 Dec.2016
The toll charges of Rs. 100/- were wrongly levied in the bill as all the tolls are free today as per Govt. ruling. The toll will be applicable w.e.f. 02 Dec. 2016. Also, the driver did not pay the toll authority. This amount just went to OLA kitty, this is not justified.
I have gone through all possible routes through the app but to no avail.
I request for an immediate refund else, I will be constrained to use legal recourse.

Thank you.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

I booked OLA prime which has fixed rate from airport city to home i.e, 499. Due to issue on OLA, the booking triggered to Luxury car.Driver asked to pay 2300.I refused to pay him extra apart from 499 and then he threatened me to move out and give me 500rs.Being a native he took 400 cash from me and dropped me unknown location.I need 400 rs back.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Cabs / ANI Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    9455
    Pending
    0
    Resolved
    239
    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
    View all Ola Cabs / ANI Technologies contact information