Ola Cabs / Ani Technologies — Unable to provide invoice for ride - technical team not responding / resolving for 1 week now

Address:Bangalore, Karnataka, 500040
Website:olacabs.com

This concerns ride crn[protected]dated 26-nov-16. Ola is unable to provide me the invoice for this ride despite deducting money from account.. Support team has acknowledged the first mail and keep saying that their 'technical team' will look into it. Have been following up ever since :

- no acknowldegement / response to 5 of my mails
- no status update
- no resolution hope
- no status when called to support team
- no invoice in hand

Not sure why they are hesitating so much to give this. If it cant be produced from system, then why cant a manual invoice be prepared.. All teh details are present in system anyways!
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Dec 05, 2016
Updated by gsridhar_cc
Ola Support Ticket #27713040
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    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
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