Ola Cabs — Bad Experience for single Lady travelling in Cab

Address:

Bangalore, Karnataka

I used Ola last time today. I usually book Uber cabs for this routine trip that my mother does. Today I booked Ola and you guys have messed up my experience and faith. The cab driver didn't switch on the GPS and took through some remote, deserted streets in broad day light. He didn't turn on GPS even on repeated requests by my mother. Usually Uber takes 1 hour for this ride and charges between 225-250 Rs. Even Ola's estimates before the trip was one hour ride and 222-255 Rs fare. But the ride ended up being 2 hour ordeal and my mother ended up paying 385 Rs. The ride was particularly horrifying because she was alone, wearing some light jewellery and the cab drive took a very deserted long route. Its very difficult to find a deserted road in Bangalore between 11AM-12AM. Its not at all about the money. Its all about the horrifying experience!! I will ensure I or any of my family never uses Ola again. Feels sorry to see Indian start-ups succumb so cheaply to international giants. I can't hope that your license be cancelled because even rapes can't do the trick with you cabbies. These trivial everyday experiences can easily be overlooked. My CRN Number was - CRN[protected]