Ola Cabs — Cab did not come on time as well as misbehaviour of driver

Address:

Ahmedabad, Gujarat

I booked a minicab today, CRN NO.[protected], Some driver named Amitkumar driving a white Maruti EECO. The booking was scheduled at 7:21 but the driver did not show up till 7:55 despite we receiving the message that the cab has arrived though delayed. We explained our address to the driver 4 TIMES who obviously did not know how to use the gps. He misbehaved with me quoting i dont own the cab or the company so i dont have the right to restrict him to call so many times. We called your customer care and they made us hold for 15 more mins which was definitely not expected of them. Just got another cab at 8 o clock. This is a serious issue as we wont tolerate such misbehaviour. Waiting for an apt and appropriate reply.