Ola Cabs — Cheating in billing

Ola is charging customers a airport parking fee at Delhi International Airport T-3 at Departure terminal even though the same is not applicable / paid by driver. Airport charges for parking are applicable only in case cab is picked up from arrival terminal where it has to be paid and should be charged. However, they have started charging this fee which it actually being levied which is a case of cheating and deficiency in service.

Same is true for Delhi Faridabad toll way at Badarpur, Delhi which has a no Toll or exempt lane in case the bridge for which toll is levied is not used in the journey, thereby no user charges are applicable.

I have submitted a complaint with ticket no.7173537 and invoice no. CRN[protected] for which they have repeatedly provided a blatant reply that airport and toll fee are applicable in all case.