Ola Cabs — Driver and call center executive misbehaviour

Address:	560011
Website:	OLA cab services

Please find below the attached email which clearly shows how irresponsibly they have tackled my complaint. Where in the driver misbehaved with me totally and asked me to get out of the cab, half way of my destination. When I called the Call center executive - Vishwanath was the person I spoke to, he did no say anything to the driver and did not even apologise. When I asked to escalate the matter this is what I get in return a mail saying sorry. This is not the solution. I want a strict action against the two else I have to file a police complaint. Thank you for contacting us. This email is in regard to booking OSN 1318757, where our agent was rude on call. We apologize for the inconvenience caused to you. We have forwarded the issue to relevant team to share necessary feedback and ensure that such bad experiences will be minimized in future. We value your feedback and look forward to having you on board at the earliest. Please use our self-serve option for any help or support by using the below mentioned link.