Ola Cabs — Driver's behavior and forced overcharging and threatening

Address:Allahabad, Uttar Pradesh, 211004
Website:www.olacabs.com

I booked a cab today to pickup my wife and 1 year old kid from her home, just about 3.5 km away from my residence. Since it is too cold out here at 8:30 in the night I preferred a 4-wheeler instead of picking them up through my bike. This is our usual routine and have availed services of OLA cab before also. When she arrived at home, the driver charged 165/- which on all other occasions has never crossed 104/- at max. Upon objecting for overcharge, the driver said it is 7 km from this place. I asked him to take me back in the same cab through the same route and if it is 7 km, I'll pay him any amount. To this, he said "don't argue with me!! don't you know this is Sonker's cab??" Having listened to this threat my wife shouted at him because of which all neighbors came outside to our rescue. Then the driver says "give whatever you want" to which we said either show the correct bill or we won't pay a single penny. Seeing the crowd gathered around, he drove away. This disturbed us a lot and we pledge never to opt for OLA services anymore. I demand strict action against this driver. The details of this person and the vehicle he was driving as received through sms are: Nitin Saini, mobile number [protected], vehicle number UP 70 ET 2187 and the CRN is[protected].
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Even i have the same case like nishu 0612, even i booked an ola cab on 9:15am to go to dakhineswar.we rode on ola cabs for a couple of time but the charge had never crossed more than 400/-...this is the first time that it costed 960/-.i was shocked to see that huge total.on asking the driver he said that the rate has increased and it is not his mischief, on the same day i had again booked the ola cab from dakhineswar, but this time it costed only 390/- . This disturbed me a lot . I demand strict action against this driver. The details of this person and the vehicle he was driving as received through sms are:Ashim das, mobile number [protected], vehicle number WB 04 f 4283 and the CRN is[protected].

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