Ola Cabs — Driver's rude behavior

Address:

Pune, Maharashtra

Hi - This is with respect to the CRN31647090 where in my wife had booked the cab from Indriyani nagar - Bhosari to Balewadi and upon a call from the driver, my wife directed him the address where he needs to come for the pickup and initially he said he would check and come however upon calling again he said that he is not able to find the address and that my wife should come to the point where he has parked his car. He was very rude to my wife and was not at all cooperative and such a approach is not at all acceptable form you as I am a freequent user of OLA and this has been a bitter experience of all. Due to all this my wife had to take wait and had to take the trouble of hiring another cab to balewadi which has been a mental harassment for her Ushassu [protected]