Ola Cabs — Failure to pick-up .Ref CRN[protected] dt-17.5.2015 Delhi

Address:

New Delhi, Delhi

Dear Sir, Your service is deteriorating day by day and if care is not taken you would loose substantial market share in near future. On Sunday 17/5/2015, I had booked OLA Cab to report me at 11.30am in New Delhi Railway Station with confirmed CRN[protected] and Driver's Name Susheel Kumar Mob:[protected]. But the taxi did not report me even at 12.05 Hrs and I have to wait in sun for about 40 minutes in New Delhi Railway Station. I had made several calls to the Driver in his mobile: [protected] and also complain to[protected]. But no body could help me. I had to cancel the OLA Cab and took taxi from other service providers. This is very disappointing. Regards, Gouranga Charan Swain [protected]