Ola Cabs — Failure to pickup led to missing of flight and loss of Rs 11,139

Address:

Hyderabad, Andhra Pradesh

I booked a can to the Hyderabad airport on 24th January 4.30am. Booking reference number is 31891062. I got a confirmation message with the driver details. My flight was at 6.15am from Hyderabad to Jaipur (via Mumbai) Air India AI695 / AI611.y ticket number is 098-[protected]. On the required time, the cab failed to show up.the driver's number was not reachablrt. After repeatedly calling the Ola cabs helpline, I was told the driver had picked up another fare. I also got a bill of Rs 508/- from Ola, for a cab ride I NEVER TOOK! I tried booking other cabs at this time, but due to non availability, I could not get a cab on time. Finally I got a Meru Cab and reached the airport at 6.30 am. 15 mins.late. I had to book another flight to jaipur, the only available flight via Delhi AI543 ticket number[protected], and had to pay Rs 11, 139 from my pocket extra. My original flight ticket cost me Rs 6708. Because of Ola's mistake, I had to spend Rs 11139 extra and arrived 8 hours late for my friend's wedding. I want full compensation for Rs 11139 my air ticket which I had to book extra.