Ola Cabs — False waiting time and fine on cancellation

Address:

Raipur, Chhattisgarh, 492001

The waiting time which ola gives is never correct and on talking to drivers and getting their locations, we find that its impossible that he can reach till that time and even the driver agrees and instead of waiting for more than the desired time, if we cancel the cab and book another nearby ola also, then the ola money of rs.50 gets deducted. wats the sense of giving false timing or please stop this fine or tell any solution.