| Address: | Bangalore, Karnataka, 560103 |
On 22may16 i booked two ola rides crn[protected] for 1720 and return journey at 2300 crn[protected] both on 22/05/16. I got a sms at 1705 that shanantha [protected] is coming in white indica ka13 a8599. I got a call from driver asking for address and destination, that was the last communication and the driver never showed up, he blocked his phone thereafter. I got a call from olacabs that driver stated i have cancelled the booking, which was totally incorrect, and i said i have not cancelled it
Based on my info another cab was detailed at 1737 hrs kumar [protected] is on way in white etios ka 01ad9002. But again i waited till 1800 hrs no cab showed up nor any commnication. Subsequently i also get an sms at 1740 that venkatachalam [protected] is on the way in indica ka51d1090, but this vehicle too did not show up and finally i took lift with someone at 1810 and left the place at 1755 i got amessage for bill of rs 116/-for ride served by venkatachalam who never came.
For return journey i again got sms at 2245 that shivananda [protected] is on way in indica ka51c1678 i waited for this cab till 2315 but driver or cab never showed up nor called i called the number but the driver no. Was continously engaged and at 2306 i got sms for a bill of rs91/- for ride served by shivananda which was never served.
This is my first bitter experience of ola cabs. Is this the way a reputed co. Like ola serves its customers. And i should pay the bills to whom and for what service for the harrassment caused to me.? Do you expect me to ever try your service again?
Can you pl look into the complaint and action against erring drivers. Was this information helpful? | 
Post your Comment