Ola Cabs — Flight missed since the driver did not come

Address:Hyderabad, Andhra Pradesh, 500018
Website:www.olacabs.com

Driver did not come as on time CRN[protected] when I called the driver he said he will take 15 mins to come. There was not intimation from driver at the last minute he said he will take this lead me to cancel the cab and book other one. We were late and could not catch the flight on time. Frustrated and harrased mentally.Booked another flight for 5041 Rs, Wasted my whole day missed meeting at delhi. Please look into this issue. On complaint they are saying pls give a no show certificate. Once we give that they are now saying will give 300 ola money then 500 ola money. their below article says ola take the responsibility of refunding the money. I was frustrated, harassed whole day by sitting at airport, loss of money loss of time. http://trak.in/tags/business/2013/09/04/ola-cabs-airport-ontime-flight-airfare-r... Why should I suffer when the fault is at Ola's end? Why should I bear the loss of money for booking a new flight of 5k, loosing my entire day, missing the meeting at Delhi? I was having the terrible pain of my life?? I have posted in Twitter for this complaint. I will also take facebook now to describe this issue and spread this pain and what you have done this so far?? Attached is the missed flight ticket and the new booked ticket for your reference. Let me know what more information you would need to give the compensation and refund my loss?
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Refund the money
This is a big blunder from OLA which cannot be tolerable .The service was very poor from OLA cabs they should take the responsibility and should refund the money. People will avoid OLA cabs if the same service was provide by them.
Don't make us a FOOL by publishing this type of information via newspapers or social media

http://timesofindia.indiatimes.com/city/bengaluru/Olacabs-to-refund-fares-for-missed-flights/articleshow/22289195.cms
Refunding the money ten times to flight ticket also will not give his valuable time. Shame on OLA Cabs.
Refunding the money ten times to flight ticket also will not give his valuable time. Shame on OLA Cabs.
OLA Drivers are responsible to drop at their destinations in time, if this is not happening then don't promise to do ON TIME SERVICE, people will at least take alternatives instead of waiting for OLA ( Which can be a huge loss like in above case).

I have also read this article
http://timesofindia.indiatimes.com/city/bengaluru/Olacabs-to-refund-fares-for-missed-flights/articleshow/22289195.cms

My suggestion is to refund money because its clear that OLA is not on time and not even mentioned the reason to cancel/delay.

Why should we wait for u when we are paying you.
Its OLA Mistake in that last minute how to cancel cab. At least refund money

Extra charges as peak time charge

I was not informed about extra charges in form of peak charges. This has been charged to me. Please have a look. OLA INVOICE NO.69496411 22 Mar, 2015

About te driver

I booked a cab from Ola app today morning, the details are as follows:

NARENDER ([protected]) white WagonR DL-01RT4849.

The driver misbehaved with my mother and sister.
Also, he denied to show his ID proof.
Attaching an image of the driver. Please take an action as soon as possible

Need Details for my trip

I have booked the cab on 26th jan 2015 from Coimbatore Railway station to podanur, which is approximately 9km. CNR33079776. Driver has charged 178 rupees for this trip. Provide me the details for this trip.

Fraud Driver

Hai,
I have booked a ride dated(9.6.2016) time 8:38PM., i was intimated that driver named RAMESH K R will pick me up., i was waiting and that fraud have strated the ride and was riding somewhere with out me., the incident was a real fraud and changed my reputation i had on OLA cabs., I have attached the details below.
I made you aware of similar incidents well in advance in october 2014. you did not listen. now suffer.
I too had similar experience on 19 Dec 2016 when they abruptly cancelled confirmed cab booking without any advance information and I missed my Flt from Mumbai Intl. Airport. One should never trust OLA or else be prepared for mental agony and harassment. Why the Govt is not punishing such unscrupulous agencies causing such hardship and harassment to common man. There should be a system to deal with OLA like unscrupulous operators and their license should be cancelled and the victim should be compensated.
I booked the ola cab at 3:40 am was supposed to reach airport before 5:00 am. Driver picked me up and after driving 2kms said his car has some problem. After trying to book another cab ola application was crashing, was not able to book another after driver droped me just 2kms away from home. Booked another cab but till then i had missed my flight.
Booked OLA a day in advance from Pune for next day 4:00AM for a Air line flight at 5:45 AM. In the morning it showed up as cancelled in OLA App ?! and by the time I could arrange different transportation, missed the flight which cost me 15, 000 Rs ! and missed important meetings :)

Waring : think again before booking OLA in advance
did u get the refund?
Hi ola team,
First time ever experiencing a worst services from ola .

here the story :-
I booked the advance cab on 8 dec at 5 around pm for 6 o'oclock pick up as i have a scheduled train from sbc (railway station near by majestic) to bpl (madhypradesh bhopal ) at 8 o'clock
But at the last time driver has cancelled the drive . back to back 2 cab got cancelled.
and booked 3rd cab and that is came at 6:45 and could not able to reach station at schuled time that is 8 o'clock . We reached around 8:15 or 8:20 .

In hurry worry i dint get the time to file a request or take a legal action on ola now i got the time i need my complete compensation/loss that i have incurred purely because of ola .
I was traveling to my native as i was having my engagement on 11th on dec . finally i am back and writing this mail .
I have mentally disturbed a lot, my professional and personal thing got impacted because of cab driver canceled the drive.

I had suffred a lot, when i missed my train from sbc at 8 o'clock then i went to ypr (yeswantpur railway station ) and took a general ticket to travel 1800 km and that was really horrible and pathetic journey for me (totally nightmare) and i can not forget that night as i had to travel anyhow as i was having mine engagement ceremony.

still a lot of thing is there that i want to share with you guys and scared to take the service from ola . and one more thing driver has cancelled the drive and i have been charged 50 rs 2 times . seriously not expecting from ola at least .

and for writing this mail i am using my precious time which i could use in my work and ultimately that thing is impacing me till now .

my registered mobile no:- [protected] (on ola )

mentioning the CRN number here because of that i missed my train :-
CRN [protected] time 6:07 pm
CRN [protected] time 6:19 pm

i have travelled with this cab
CRN [protected]

--
time 6:25 but cab came at 6:45 and look like he dint able to make it at 8 o'olock as per my scheduled arrival of my train .

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