Ola Cabs — Inconvenience while pickup and no support from Customer Care

Address:

Ranchi, Jharkhand

I ordered a OLA cab a week back and the driver purposely took a longer and more crowded route, on pointing this out the driver instead of continuing on the route took a uturn and took the originally correct route resulting in extra charge, later on when my mother said she would not pay the extra money he used disgraceful terms. After pointing out this to the customer care they told me it was because of EID that the driver took a longer route but there is no such hindrance in that route and i know this since i am a resident of the city and not a visitor. the customer care showed no support whatsoever and instead told me that my money is not worth to be refunded. complaint number at OLA-3382756