Ola Cabs — Irresponsible,unjust wrong behaviour wayward services

Address:

Ambala, Haryana

Respected Sir, I have a complain against ola cabs ambala.I booked a cab on 22nd june at7 pm from my registered no[protected] for my relative to travel to the railway station for the visitors train to delhi which was to be boarded at 7:40 to delhi.The driver came at my residence at 6:50 and started the cab in a minute in which only my relative outside of the city was to travel and was told to the driver to drop at the railway station.But later on we came to know that the driver has taken a totally wrong route, he had deliberately travelled totaaly incorrect route made a round trip and then returned to the starting point to take the right route thereby taking up about extra minutes for a journey supposed to be completed in 10 minutes and charging us about 100 ruppess extra and causing my relative to miss her train causing her damages of approx rs600 for the missed train and another 400 odd for buying new ticket and also in the process of buying a ticket due to the tension her mobile(apple iphone) got stolen all because of ola cabs.So in short that ola ride has caused us 184+600+400+20000=Rs22084 in damages ++ a lot of mental agony, inconvenience, frustration, tension and pain.Now she was left without any help only because of ola cabs who hire drivers like these .On bringing it into notice of ola cabs they did not do much only refunded us Rs50 accepting their mistake.It was all the fault of the driver of ola cab.We suffered great inconvience due to the deficient services from ola cabs so we want adequate compensation upto Rs50, 000 for the misfortune and harassment caused by them. Our ride details are---- Total fare-RS184 (should have been 80-90 rs) INVOICE NO.93595947 22 Jun, 2015 TOTAL DISTANCE: 12.32 km(should have been 7 km) TOTAL RIDE TIME : 30.0 min( should have been 10min) I hope you look into the matter and compensate us accordingly. REGARDS UMESH JAIN 66 PREET NAGAR, AMBALA CITY [protected]