Ola Cabs — Non credit of OLA Money despite debit from bank account | |||
On 12.11.2014, I had tried to recharge my Ola money account with Rs.1000/- through net-banking. After the money got debited from my bank account, the app stopped working and my session got abandoned. I was asked to go for a fresh transaction. I again went for a recharge of Rs. 1, 000/-, which was a successful one. But till date the first failed transaction for which Rs. 1000/- was debited from my account is yet to be credited. I had made innumerable call and mails to OLA customer case for no resolution. The support team's callous attitude is astonishing and apart from apologizing to me, they have nothing till date. Off late, they are not even picking up my calls and responding to my mails. Was this information helpful? | |||
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Ola Cabs / ANI Technologies customer support has been notified about the posted complaint. | |||
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+91 80 6735 0900 [Regd Office]
+91 80 4665 5300 [HQ]
Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
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