| Address: | Mumbai City, Maharashtra |
Ref CRN[protected]
'm extremely upset with the PEAK pricing policies even on Sunday - I attempted to book without peak pricing 1.6x, it gave me an option 1.2x, I denied that however the order wouldn't go further & hence I was forced to select 1.2x charges. It was Sunday & 4pm isn't that peak hour.
Also - why should there be ride time charges applicable? Even when you use Kaali-Peeli cabs or Auto rickshaws, there are no ride time charges, & then above all this you says we are quite cost-effective, we charge on Rs. 11/- per kms but never advertise saying - "Not only Rs. 11/- per km but also per ride time charges+ we will loot you by 1.2x / 1.6x"
When someone checks estimate fate for a particular location it says X however the actual bills comes to x+y+z, I understand the word ESTIMATE is merely an indication & not final quote but the fluctuation is expected to be little bit when there is NO TRAFFIC & NON PEAK HOURS. Yesterday before booking it gave me a Estimated fare as Rs. 335 - 350 which seems to be somewhat believable.
Is it logical that actual meter is Rs. 368/-(Rs. 100+ Rs. 258) however after taxes & all looting policies it comes to Rs. 513/-?
Lots of hidden cost, which they never advertize.
1) Peak Pricing policy
2) Per min ride charges
I wish to express my dissat to internet forums & social media as well about OLA's Looting policy. Was this information helpful? | 
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