Ola Cabs — paid unnecessary amount to the driver

Address:

Pune, Maharashtra

My Booking number is CRN71005443, DRIVER NAME IS Pramod his number is [protected]. My concern is before coming to me this driver given a ride to different person it may be his mistake. Once I reach to my destination he told me to give the full amount 412/- this is not my proper fair. I think according to the OLA rules, OLA software counts as soon as the cab starts. In the invoice you have mentioned 38 minutes delay, but that was not my delay. Actually the driver reach to me after some delay because he had given a ride to different person. We asked about that person and he told us due to some confusion that person ride on my cabs. Please give me justification and return my extra amount.