Ola Cabs — Peak hour charges

Address:

Chennai, Tamil Nadu, 603103

Invoice of Rs.1322 for your ride CRN[protected]. I felt that I was robbed in broad day light when ola charged me 2.5x peak charge on a Sunday afternoon when the road was all but empty. When my onward charges were only Rs 500/-, the return bill of Rs 1322/- was not only exorbinant but also very clearly an extortion. The pathetic part is the driver does not get anything out of this surcharge though he gets to ride in the peak hour. He gets an incentive of only Rs 100/- as against Rs 700/- that ola loots from us. This is very clearly a bad business model and requires government intervention. This id not just supply and demand as the demand cannot be manipulated through an app as here.