Ola Cabs — Regarding the driver unprofessional behaviour and overcharging

Address:

Kolkata, West Bengal, 700046

Dear Ola Cabs,

I was trying your helpline number but nobody pick up the call. Kindly see to my complaint lodged against Driver Gouranga Mondal (Mobile No. [protected]) Car No. WB25 F6339.

My mom and wife was travelling together in his Ola Cab. The destination was New Market. Instead of repeatedly telling the driver to drive using the shortest possible route to New Market, he deliberately used the longest route via theatre road which was of no use and took the longest possible route to increase the bills. Repeatedly my wife and mom told him to change the route but he did not give ears to their request. On the contrary he argued. I want Ola Cabs to take strong action against this errant driver as I m a very regular user of your Ola Cabs.

My mobile number is [protected] and the booking was done from this number.