Ola Cabs — Regarding to loss of referral ride.

Gmail Vimlesh Rathour
Regarding to loss of referral ride .
10 messages
Vimlesh Rathour Wed, Nov 18, 2015 at 5:34 PM
To: [protected]@olacabs.com
Hi Sir/Mam
I have OLA a/c by email vimlesh.[protected]@gmail.com and mob [protected]. I have referred OLA app to many friends and I have 15 OLA ride (each 200Rs). But now I have seen that i have not any these referral ride and also unable to refer.

I am disappointed by the same. I have done hard work in referring OLA. But my rides are no more.

Please revert back my ride as it is and also I want to refer more ASAP.
If you can not do the same then delete my OLA a/c I don`t want to use more OLA :( : (

Thanks
Vimlesh Kumar
Mob: [protected]
Ola Support email Wed, Nov 18, 2015 at 8:00 PM
Reply-To: Ola Support email
To: vimlesh.[protected]@gmail.com
Ola Mr. Kumar,

Thank you for writing in.

I understand your concern that you are not able to view the referral coupon.

We would like to inform you that, we observed that there has been a violation of our referral policy from your account. Hence, we are sorry to inform that you will not be able to refer or avail the benefits of referral.

Thank you for your valuable time and patience.

Please use our self-serve option for any help or support by using the below mentioned link https://help.olacabs.com/support#!/home.

Regards,
Manish M
Customer Support
Olacabs
7063543
Vimlesh Rathour Wed, Nov 18, 2015 at 10:50 PM
To: Ola Support email
Then tell me what is exactly violation done??
I have not done like that, please delete my ac i do't want to use OLA more. If i can reffer than i can also Give bad feedback of OLA to my friends.

Bye Bye OLA...


Thanks
Vimlesh
[Quoted text hidden]


--

Regards,
Vimlesh Rathour
Engineer (SW)
Mobile :- [protected]

Ola Support email Thu, Nov 19, 2015 at 7:28 AM
Reply-To: Ola Support email
To: vimlesh.[protected]@gmail.com
Ola Mr. Kumar,

Thank you for reverting in.

We understand that you want to delete that particular account and want to reopen another Ola account with the same credential .

We are sorry to inform you that we can not delete the account but we can block the account .We would like to inform you that if the account will be block you can not use the same credential any more. We are requesting you to please re confirm the same so that we can have a check and can do the best assistance for you.

Please use our self-serve option for any help or support by using the below mentioned link.
https://help.olacabs.com/support#!/home

Regards,
Rahul Bhattacharya
Customer Support
Olacabs
On Wed, 18 Nov at 10:50 PM, Vimlesh.rathour wrote:
Then tell me what is exactly violation done??
I have not done like that, please delete my ac i do't want to use OLA more. If i can reffer than i can also Give bad feedback of OLA to my friends.

Bye Bye OLA...


Thanks
Vimlesh

On Wednesday, November 18, 2015, Ola Support email wrote:
Ola Mr. Kumar,

Thank you for writing in.

I understand your concern that you are not able to view the referral coupon.

We would like to inform you that, we observed that there has been a violation of our referral policy from your account. Hence, we are sorry to inform that you will not be able to refer or avail the benefits of referral.

Thank you for your valuable time and patience.

Please use our self-serve option for any help or support by using the below mentioned link https://help.olacabs.com/support#!/home.

Regards,
Manish M
Customer Support
Olacabs


--

Regards,
Vimlesh Rathour
Engineer (SW)
Mobile :- [protected]

7063543
Vimlesh Rathour Thu, Nov 19, 2015 at 9:51 AM
To: Ola Support email
Cc: [protected]@olacabs.com, [protected]@twitter.com, [protected]@olacabs.com
Hi

First tell me what is exactly what violation done in description then block my account (Please read previous mail carefully). I am not interested to ride with OLA.


Regards,
Vimlesh Rathour
Mobile :- [protected]
[Quoted text hidden]
Mail Delivery Subsystem Thu, Nov 19, 2015 at 9:51 AM
To: vimlesh.[protected]@gmail.com
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Date: Thu, 19 Nov 2015 09:51:02 +0530
Message-ID:
Subject: Re: Regarding to loss of referral ride .
From: Vimlesh Rathour
To: Ola Support email
Cc: [protected]@olacabs.com, [protected]@twitter.com, [protected]@olacabs.com
Content-Type: multipart/alternative; boundary=94eb2c0771242e5e100524dd167e

Hi

First tell me what is exactly what violation done in description then block
my account (Please read previous mail carefully). I am not interested to
ride with OLA.


*Regards, *

*Vimlesh Rathour*

*Mobile :- [protected]*
[Quoted text hidden]
----- Message truncated -----

Ola Support email Thu, Nov 19, 2015 at 12:02 PM
Reply-To: Ola Support email
To: vimlesh.[protected]@gmail.com
Ola Mr. Kumar,

Thank you for reverting us.

I can understand the inconvenience caused to you with our application. We are sorry about it. Let me help you with this. We have activated your account so that you can continue to use our services.

Please note that your referral program and coupons will be henceforth deactivated. We will verify this in our backend system and in case of any error, we will rectify it and you will automatically see referral on your app within the next 5 to 7 days.

I regret the inconvenience caused to you. Hope this will clarify.

Please use our self-serve option for any help or support by using the below mentioned link.
https://help.olacabs.com/support#!/home

Regards,
Shwetha J
Customer Support
Olacabs
7063543
Vimlesh Rathour Thu, Nov 26, 2015 at 9:48 AM
To: Ola Support email
Hi

What are you doing in my matter "Regarding to loss of referral ride????" Please reverse back my ride ASAP.


Regards,
Vimlesh Rathour
Mobile :- [protected]

[Quoted text hidden]
Ola Support email Thu, Nov 26, 2015 at 10:47 AM
Reply-To: Ola Support email
To: vimlesh.[protected]@gmail.com
Ola Vimlesh,

Thank you for writing to us.

I regret to inform that it has been observed that there has been a violation of our referral policy from your account. Hence, we are sorry to inform that you will not be able to refer or avail the benefits of referral.

I request your kind understanding in this regard.

Please use our self-serve option for any help or support by using the below mentioned link.
https://help.olacabs.com/support#!/home.

Regards,
Maria Jennifer
Customer Support
Olacabs

[Quoted text hidden]
Vimlesh Rathour Thu, Nov 26, 2015 at 11:03 AM
To: Ola Support email
Then tell me what is exactly violation done??
I have not done like that, please delete my ac i do't want to use OLA more. If i can reffer than i can also Give bad feedback of OLA to my friends.

Bye Bye OLA...


Thanks
Vimlesh


Regards,
Vimlesh Rathour
Engineer (SW)
Mobile :- [protected]
[Quoted text hidden]