[Resolved]  Ola Cabs — Technical issue with account and pathetic customer service

Address:Bangalore, Karnataka

I have been repeatedly sending mails and calling their customer care. I haven't received any response from anyone. I have been trying to get this issue resolved for past 6 months now (and counting). My User ID is [protected]@gmail.com I am unable to update my phone number to my user ID. It keeps showing an error "this is embarrassing, something went wrong", irrespective of whether it is through phone or through app. I have two more IDs, [protected]@yahoo.com and remya.[protected]@tallysolutions.com. Even in those IDs I can't update my phone no. It shows the same error. The worst part is I have been chasing these guys for 6 months now. And they keep telling me that its a technical issue and that you will give a call back... Numerous calls and mails. Still no response... Today I gave a call to customer care.. AGAIN!!! But as usual.. In vain... More than the issue... It is disappointing to see how pathetic their customer service is...
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Aug 14, 2020
Complaint marked as Resolved 
Ola Cabs / ANI Technologies customer support has been notified about the posted complaint.
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    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
    View all Ola Cabs / ANI Technologies contact information