Address: | Mumbai City, Maharashtra |
Hi.. my booking no. Is 73589286.. I had booked the cab to drop my father to the airport at 4:15 am.. We called the cab guy named Ibrahim but he didn't answer the calls.. There after when I called the customer care I got 2 additional car details.. one of sameer who also didn't pick up the call and the one deepak point blank told my father that he didn't know where jack and Jones showroom on linking road was and that he didn't know the way.. thereafter when we had to leave at 4 10 we get a call from another cab guy.. nevertheless since we were getting late we had to make our own arrangements.. I had to drive him to the airport at such a timing wherein the roads aren't considered safe.. its preposterous that even after telling your customer care guy that we had made arrangements he was at sending me cab no.s.. its really sad that we had to go through all this just because your cab guy didn't recieve his phone.. I have always used your serviceses and this was a big disappointment Was this information helpful? |
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