Ola Cabs — Unethical behaviour, worst service, irresponsible drivers

Address:	Hyderabad, Andhra Pradesh
Website:	OLA

I have registered into OLA for first time and I got a Rs 300 first ride free offer and booked a cab on Sept 4th 2015, CR[protected] and started tracking Cab. It was showing for me that the cab was 2 mints away only so we came out with our baggage so that there won't be delay and after waiting for 5 mints I called the Driver to know where he is and for my surprise he told that Car has break down so he can't come and requested to cancel the free ride and book once again and I again opened the App to trace the vehicle and this time I could see that the Car is 10 mints away from our place and it started moving the time to 11, 12, 13 mints then I realized that he bluffed us and complained about this to CC, for which they simply said sorry and said they will revert that free ride offer back and asked to use some other time. After couple weeks, I again used the same free ride and booked Cab on Sep 30th 2015, CR[protected] through Web, this time also we faced the similar issue. After waiting till our Pickup we did not receive any call from Driver, we our self called the Driver to know where he is for which he turned saying I am far away and can't come and told to cancel the booking. Again I complained about this to CC, for which they simply said sorry ... This shows the Quality of OLA services to the customers and the kind of actions OLA is taking over those Drivers for their unethical cheating irresponsible behavior.