Ola Cabs — Unprofessional behavior and inconvenience caused by ola cabs

Address:	Bangalore, Karnataka, 560029
Website:	www.olacabs.com

Hello Ola Support,

I would request you to stop inconveniencing customers due to severe loop holes in your process governance of addressing customer request. Yesterday I had to book several times through the OLA APP and most of the times the driver mentioned they do not want to fulfill Ola share rides or cancel the bookings. I had to spend more than a hour waiting for the booked cabs and later came to know the drivers are cancelling it. Due to this delay couldnt commute to office yesterday. I have recharged my OLA Money and expect proper service for the paid money.

Providing the details of the booking and hope that you are capable to fix the issue of Cab Booking and honoring to fulfill the rides. This is a common issue faced by many commuters and not being heard. A consumer court complain is also being filled for the same.


OSN: 692849
Car Details Mahindra Verito KA03AC3444
Driver Details KEMPEGOWDA S M [protected]
ISSUE : Driver mentioned he doesnt want to fulfill Ola Share and had been forced into it.

OSN: 692527
Car Details Chevrolet Beat KA51C4929
Driver Details SANDEEP NAIK S [protected]
ISSUE : Driver mentioned he is on the way and would come to pickup. Waited and found he had cancelled the ride although he was very nearby.

OSN: 692277
Car Details Mahindra Verito KA03AC3444
Driver Details KEMPEGOWDA S M [protected]
ISSUE : Driver mentioned he doesnt want to fulfill Ola Share and had been forced into it.

OSN: 692223
Car Details Tata Indica KA03AC541
Driver Details GIRISH B J [protected]

OSN: 692193
Car Details Mahindra Verito KA03AC3444
Driver Details KEMPEGOWDA S M [protected]
ISSUE : Driver mentioned he doesnt want to fulfill Ola Share and had been forced into it.

OSN: 692171
Car Details Mahindra Verito KA03AC3444
Driver Details KEMPEGOWDA S M [protected]
ISSUE : Driver mentioned he doesnt want to fulfill Ola Share and had been forced into it.

OSN: 692029
Car Details Mahindra Verito KA03AC3444
Driver Details KEMPEGOWDA S M [protected]
ISSUE : Driver mentioned he doesnt want to fulfill Ola Share and had been forced into it.

OSN: 690773
Car Details Tata Indica KA01AA3945
Driver Details Chandrashekhar [protected]
ISSUE : Driver mentioned he is on the way and would come to pickup. Waited more than 40mints and found he had cancelled the ride although he was very nearby.

OSN: 690511
Car Details Mahindra Verito KA03AC3444
Driver Details KEMPEGOWDA S M [protected]
ISSUE : Driver mentioned he doesnt want to fulfill Ola Share and had been forced into it.

OSN: 690415
Car Details Mahindra Verito KA03AC3444
Driver Details KEMPEGOWDA S M [protected]
ISSUE : Driver mentioned he doesnt want to fulfill Ola Share and had been forced into it.

With Regards,

Rajiv