Ola — Charged more and force to pay more of the service

Address:

Bangalore, Karnataka

i olaI was been charged more on the ride inside of rs 40 I was force to give 80 rs + 10 as the auto drive demanded as this was booked for my guest think ola auto would be safe but in return my guest was fedup by give more amount for the ride Even and again I would not refer OLA ...Note .it a regular route as v travel though a normal auto its cast only maximum 40 to 45 rs but I wounded this instance the OLa auto show 80 + 10 = 90 rs I really dont know what was the route the drive took..and did it so ..f..*****And till now I did not get the message r a complete ride details though message r the mail ..that the recipient cost REPLY FROM OLA Ola Harish,  Thank you for writing in. This e-mail is in regard to your booking KRN 25843441 where the driver has unfortunately covered a longer route for the ride. The driver will be penalized and will be included in our driver bad list and we will ensure that such bad experience never happens. We apologize for the inconvenience caused to you. We know that when a situation like this arises, it hampers the relationship between us. Team Ola regrets what happened and is working on everything possible to ensure situations like these are minimized. We are looking forward to serving you better service on your next ride with us. Regards, Balakrishnan. P. KCustomer