[Resolved] Olx — Charged excessive amount for the books i bought and some the books not yet delivered | |||||
I purchased Made Easy Civil Engineering books from a person named JUHI on kast week of August. Her contact no.[protected]. Ad ID: [protected]. She wanted to give me 33 books. in that i refused 3 books since i was having it. so she told me dat she gave 30 books. but i found 1 of d book is missing. when i opened the parcel, i was little bit surprised dat it came around 2.35 kg. but she charged me a whooping amount of Rs.1600. But when i went to xerox shops near by, they told it wont even cost Rs. 400. dat too it was a 2 in 1 page. totally 1800 pages. so 2 in 1 means 900 pages. i[censored] put Rs. 1 also it will charge only Rs. 900. but surely xerox centre near Made easy or any institution wont sell at 1R per page. so if take 50ps then it will come around Rs. 450+120 delivery rounding off to 600rs. but she has charged Rs. 1600 from a student with a single item missing. then she told me 2 contact his friend. But his friend told me that he will send the missing book soon. but when i started contacting him from the next day, he is not responding. so i contacted Ms. Juhi, she told the same dialogue that she will send the books but she also started not attending my call. she is not even responding. i could find that both of them joined and fooled me. Now they are posting advertisement still. Dont know how many of them have been charged extra and been misunderstood her. Was this information helpful? | |||||
Dec 18, 2016 Complaint marked as Resolved Verified Support Nov 17, 2016 OLX India Customer Care's response Dear Arindam, We're sorry to learn you have encountered possible fraud by a seller and understand your monetary loss. OLX does not participate or interfere in the negotiations or transaction between buyers and sellers, we urge users to always review the ad carefully. Examine the description of the product offered. After reviewing the ad and making sure all of the above criteria are met, payment can be made. We have deleted the ad and we have also blacklisted the user account from our site. Your concern is our priority and we will always do our best to resolve it at the earliest. For aany further details, feel free to reach out to us anytime. Regards OLX India | |||||
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