[Resolved] Olx India — Mobile purchase

Sachin Khosla

from Khanna, Punjab

Address:	Ludhiana, Punjab, 141401
Website:	Olx

R/sir
Today I received mobile Mr. Zuber Ali from Mandasur he tell me in deal time mobile is very good condition and no marks in mobile & I deal with him if he sent me material thru courier I transfer payment on him account but first two time he cancel order after booking & Final he sent me again on dated 24-8-16 again but after he sent I don't transfer money because in my mind have doubt he cancal materialafter rec payment So I don't transfer Now today I rec material after check I material screen is completely damaged so tell me what can I do against this deal

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Oct 1, 2016

Complaint marked as Resolved

Verified Support

Aug 31, 2016

OLX India Customer Care's response Dear Sachin,

Thank you for bringing this matter to our attention. We deeply regret for the inconvenience.

OLX does not participate or interfere in the negotiations or transaction between buyers and sellers, we urge users to always review the ad carefully.

Examine the description of the product offered, verify that the phone number posted is of a reputable company and whether the seller offers a means of payment to ensure you receive your product. After reviewing the ad and making sure all of the above criteria are met, payment can be made.

We request you to share all the relevant details with us at [protected]@olx.in and our team will look into your problem and take all the necessary steps as appropriate.

Do share all the details. We await your response!

Regards,
OLX India