[Resolved]  Olx — Received fake product while the dealer promised for original product. And denied to refund.

Address:	Jammu, Jammu and Kashmir, 180010
Website:	www.gizmodealers.com

Once I was browsing through OLX for Beats head phones dealers and came across this person named Aditya Gupta (Contact Number: [protected]). As the rate was Rs7000 lower than the rate available in the market, I decided to call him and talk to him what it is actually. This person explained me how they are able to give a lesser rate as compared to the market. I agreed to him on it And finalised Beats Studio which he offered for Rs 30000 flat and its market rate was approximately Rs37000. Before I placed the order I confirmed that I should get a Cash On Delivery, and he agreed to it. He said in order to place an order he asked me to deposit Rs500 as booking amount to his account and the remaining Rs 29500 should be paid during the delivery agreeing to him I deposited Rs 500 on 14th of September 2013 as he instructed me (I have the deposit receipt picture as a proof with me). He promised that I will receive my courier in few days through DTDC Couriers. He shared the tracking ID with me which was (DTDC Tracking ID: I[protected]Pouch Number: 5041913). I received the courier on 23rd September 2013 after paying Rs29500. I asked the courier person to wait until I check the courier. The courier person agreed to it. Once I opened the packing I discovered the Headphones inside is a different model than that is given on the picture on the box. I asked the courier person to wait a moment till I confirm, the courier person agreed to it once again. When I removed the real product, I was shocked that it was a fake version. I asked the courier person for a refund and he denied saying that its company policy and in order to get a refund you should contact the dealer and share the details with him. After that I continuously called Aditya, and he promised me that he would replace the product. After a month he said that the courier is in transit and it was stuck with customs department. And in order to get it out the customs department I need to pay another Rs4000 or else I would not get the product. I was afraid of loosing my money this way and paid another Rs 400toin his bank account(I have the Bank transfer Records). After receiving the amount he changed his number and I have never heard from him again.
I also tried to contact the courier agent in his area and was shocked to hear from him that he is a scammer and reputedly does this with people. I have paid him three different times (Booking Deposit Rs500, Cash On Delivery Rs 29500, Rs 4000 bank deposit for custom clearance) I still have the product as I received it. I also lodged a complaint to consumers forum but no action taken on it. I suddenly came across and found a complaint from other victims as well. Please help me get my money back and save others from this Scammers group.