On Dot Couriers — Courier has not been received

Address:	Agra, Uttar Pradesh, 282010
Website:	www.ondot.co

Courier AWB No.[protected] which booked from Udhampur on 05/11/2015 has not been delivered to us at Agra. However, as per tracking details it has been recieved at Agra On Dot Centre on 07/11/2015 yet it has not been delivered to us. We are highly disappointed with the On Dot service and have incurred lot of financial loss as the courier was carrying Diwali Sweets and eatables and had to be delivered on time. We have tried to contact Agra Courier Centre since 4 days at [protected] & [protected] but they are not recieving the call. Kindly look into the issue urgently so that courier may be delivered to us at the earliest.