On Dot Couriers — Non delivery of courier having medicine

Address:Kolkata, West Bengal

My sister had couriered some medicines for my mother from Patna to Kolkata on 25th July, 2015 Docket number is[protected] Its been in in the Dumdum, Kolkata office since last five days but they are not delivering the courier with reason that water logged. But I want to pay your attention that from last 2 days it is very sunny and there is no rain and still they are not delivering the courier. when my mother is calling them they are saying they will deliver today from last 3 days but delivery still not happen. The person in charge is Mr. Ashok who is very rude and try to harass us. Sometime he is saying that he has returned the courier to Patna and sometime he is saying that he will deliver today. His mobile number is [protected]. I would like to do strong complain against this person and company. As you understand that medicines are very important and they are not delivering. If something happens to my mother than who will be responsible. Dear team please help me from this harassment and disturbance created by On dot couriers and Mr. Ashok. Please take strong action against this company and person in charge
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On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
Aug 05, 2015
Updated by saurabh310184
Mr Ashok Barik and On dot courier team note that I have not received the courier till now. Now see what I can do, as said by Ashok that lodge a FIR against him and company. I am proceeding for same. Such a shameful act by you all. Courier received on 27th July in Kolkata and same is not delivered till date.

Dear Consumer forum team


I have not lodge complain to you just to forward my complain to On dot courier customer service. I was expecting some strong action against this person and company. But nothing happen and this person is still harassing us.

Request your strict action and intervention. Hope some action will be taken.

Regards

Saurabh Agrawal

Mb: [protected]
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