One97 Communications — Money not refunded

Address:Ahmedabad, Gujarat, 380007
Website:paytm.com

Dear,
I'm purchase lenovo laptop 310 on paytm via sbi credit card at 9th, Nov.16. But product is defective and deal of laptop threatening on call I'm replace laptop in onetime than after we are not replace it. Therefore I'm cancel my order on 14th Nov.16. So many time I'm sent mail for refund my money.
They are reply me we are working on your complaint. There are not give me proper answer and not give me proper day when they refund it.
please help me as soon as posible
my mobile no is [protected]

Thanking you.
KUSHAL SHAH
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    One97 Communications Phone
    +91 22 2613 3197 (Mumbai)
    +91 12 0477 0770 HQ
    +91 33 4000 5197 (Kolkata)
    One97 Communications Address
    B 121, Sector 5, Noida, Uttar Pradesh, India - 201301
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