[Resolved] OneAssist Consumer Solutions — Mobile part missing

Ashish Rohilla2016

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110041

I lodge a complaint and my Service Request number is 1618018 . First of all they took forever to repair my phone. I received a call from service center that my mobile has been repaired so i called the Oneassist and they said people are getting fake call about there handset being repaired.

They directly were blaming the company which is Xiaomi to make fake calls.

I received my mobile after all and what i found was my Sim Tray was missing from the phone. I mean what kind of service is this ?. What can a person do with his phone with Sim Tray missing ?.

I again lodge the complaint but again only fake promises nothing else.

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Jan 16, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2016

OneAssist Consumer Solutions Customer Care's response Dear Mr. Ashish,
Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you & appreciate your patience. We are working on your case and we will keep you posted on any development in your case. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,
Team OneAssist