[Resolved] OneAssist Consumer Solutions — Too delay

saikiranbhr

from Ongole, Andhra Pradesh

Address:	Prakasam, Andhra Pradesh, 523155
Website:	www.oneassist.in

I have raised a complaint to repair my handet on 24th of aug..
and the mobile was picked on 6th of sep..
after that day i got a mail to send 350 rupees as an additional ammount for repair on 18th of sep!
and after a lot of time as i hva ecalled they have said that the mobile parts are in scare so the delivery day is 17th of oct.
its almost (1 month).. and today ie.14/oct i got a call from the OneAssist that the delivery date will be on 25th/oct and the reason is same as before..
its been almost 45 days and the expected date is 25th as of now.. note:only expected date as before..
and as of the expected date it will be 2 months..
i request to solve the problem as soon as possible..

note:with in these 45days a new mobile can be manufactured and the prouction of it can be done too..!
and the warenty of mobile is 1year almost 2 months is with these people and 2months is jst expected it may be increased tooo!!!

Was this information helpful?

No (0)

Yes (0)

Nov 18, 2016

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2016

OneAssist Consumer Solutions Customer Care's response Dear Saikiranbhr,
Greetings from OneAssist...!

We are unable to trace your membership with your email id, request you to kindly revert us with your registered mobile number or OneAssist membership id, for us to assist you better. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]

Regards,
Team OneAssist